Frequently Asked Questions

 

Q: How do I obtain access to the private members login area of the site?

A: If you would like to visit the private member site, please send an email to support@mendedhearts.org or fill out this brief online request form. Please include your complete name and chapter number. You will be emailed the username and password after your membership has been verified.

Q: I see your chapter locations listed, but no phone numbers. How do I contact my local chapter?

A: If there is a specific chapter that you would like to contact, please email info@mendedhearts.org. We will send you the name of the contact and phone number for that chapter.

Q: I can’t find a chapter in my area, but would really like to talk to someone about my heart condition. Is there another option?

A: Yes. Internet visiting was set up so that people in areas with no Mended Hearts chapter can still “chat” with someone via email. The Internet Visiting group is chaired by Jack and Gerry Harrelson. If you would like to be put in contact with someone by way of email, please email the Harrelsons at support@mendedhearts.org. Please include the type of heart condition that you have in order to be put in contact with someone with a similar condition. If you are a family member or caregiver, please let our visiting chairs know so that they can connect you with a visitor who is in a similar situation.

Q: There is no chapter in my area, but I think there is enough interest to start one. What do I do?

A: Contact the Mended Hearts Field Services Director, Marcia Baker, at marcia.baker@mendedhearts.org.  She will send you a chapter starter kit with the information you need. You should also contact the regional director for your area.

Q: Do I have to be a member of a local Mended Hearts chapter?

A: No. Members-at-large are those people who are members of the national organization without being affiliated with a local chapter. They pay national dues only. Members-at-large receive a membership card and pin as do other members as well as a subscription to Heartbeat.

Q: Why should I join a local chapter?

A: Chapters offer support to their membership through meetings and speakers that members-at-large do not have. Also, all of our certified visitors must be a member of a local chapter. Anyone interested in participating in hospital visits should join a chapter and go through visitor training. Our visitor volunteers continue to report that this is one of their most rewarding contributions they have experienced.

Q: All I really want is to subscribe to Heartbeat. How do I?

A: You can easily subscribe to Heartbeat online or print out the form, fill it out and mail it with payment to Mended Hearts, 8150 N. Central Expwy., M2248, Dallas, TX 75206.